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Sticky Situations: Surviving Conflict, Change, & Challenging People

  • 02 Mar 2017
  • 5:30 PM - 7:30 PM
  • Washtenaw Community College, Morris Lawrence Building, Room 140, 4800 E. Huron River Drive, Ann Arbor MI 48105

Registration is closed

March 2, 2017

TIME: 5:30 - 7:30 pm


Sticky Situations: Surviving Conflict, Change, & Challenging People

Do you want to improve relationships at work and at home? You're invited to experience a workshop with Sarah Brabbs in which you'll learn life-changing information about difficult people, conflict, and change.

You’ll learn what communicative behaviors lead us into troubled deep waters and how to navigate those waters instead, how to handle difficult people around you and how to smartly navigate change.

During this presentation you will learn: 

  • Research-based approaches to handle conflict
  • Be better prepared to communicate with difficult people
  • Understand do's and don'ts and some often overlooked factors when facilitating change


5:30 - 5:50 pm   Dinner & Networking 
5:50 - 6:05 pm   Welcome & Introductions
6:05 - 7:15 pm   Presentation & Practice
7:15 - 7:30 pm   Learning Wrap-Up & Meeting Close


Washtenaw Community College
Morris Lawrence Building
4800 E. Huron River Drive
Ann Arbor, MI 48105


Register by February 24th and save $5

  • Chapter members = $20
  • Student members = $15
  • Non-member guests = $40
    (Join now and save up to $25!)

Registrations are not considered definite or confirmed until payment has been submitted.

Cancellations & Refunds:

Cancellations will be accepted until 5 pm on Friday, February 24th.

  • Cancellations received prior to this time/date should be requested in writing and sent to finance@a2atd.org.
  • Refunds will be issued either (1) by check (less a $5 processing fee) and will be mailed to the address on file or (2) transferred to the next scheduled A2ATD meeting date.

Refunds after Friday, February 24th at 5 pm cannot be issued, but we will gladly accept a substitution should you wish to send someone in your place.

About the Presenter:


Sarah Brabbs, MA is the owner of Optimizing Relationships where she provides keynote talks, communication training and coaching. She possesses a Masters in Communication and has trained at The Gottman Institute in Seattle. Her book "So People Say You're An A**hole: A Book for You, People Who Love You, & People Who Work with You" has a perfect 5 out of 5 stars for every review on Amazon. You can learn more about her at www.optimizingrelationships.com.

Jeneen McNally, President of Speak So They Listen, LLC is a Corporate Trainer, Coach, Interviewer, and Business Developer. She is also the Director of Sales for the University of Michigan Operations Leadership Workshop.

She coaches and presents workshops about how to "Speak So They Listen"...speaking and presenting so you are listened to AND understood in: 1-1 conversations, meetings, and giving presentations.  

ATD Competency Model:

Outline the process of CPLP certification

Relate the CPLP certification to their professional career development aspirations and goals

Identify resources to support their interests in the CPLP application

Reflect on their professional competencies for talent development

Network. Learn. Grow.

Creating a World that Works better.

Ann Arbor ATD  P.O. Box 130131  Ann Arbor, MI 48113

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