SHIFTING THE PERFORMANCE CURVE:
When we encounter true talent – the musical prodigy, the athletic wunderkind, the business genius – we are awed. How do they do it? We think to ourselves – “If only I had been born with those gifts, I would be a star too.” We all labor under the assumption that there is a distribution of talent with just a few folks with the innate ability to be stars. We run our team, department or enterprise based on this assumption. Hence we have been urged to focus on ‘the war for talent’. If we can find, hire and retain the right people, we will succeed. Then we all encounter the reality that there aren’t enough of those talented folks to go around.
But what if that assumption is wrong? What if the ‘talent curve’ does NOT predetermine the ‘performance curve’? What if you could clone your star performers’ results without necessarily cloning their talent profile? Nancy Q. Smith, Director of Strategic Partnering with Exemplary Performance will discuss how to shift the performance curve. She will provide models and case studies for how to achieve greater results with your current workforce.
•· Identify roles for this process that will have the greatest impact on the business
•· Select the criteria to identify the stars
•· Define performance SHOULDs based upon breakthrough practices of star performers
•· Design a system to enable average performers to become more like stars
Lunch and Networking: 11:30am – 12:00pm
Chapter Business: 12:00pm – 12:15pm
Presentation: 12:15pm – 1:15pm
Q&A/Closing: 1:15pm – 1:30pm
1.00 recertification credit hours
"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."
ABOUT THE PRESENTER:
Nancy Q. Smith is Director of Strategic Partnering for Exemplary Performance (EP), a leading performance alignment and execution firm serving some of the world’s most successful companies. In her work with Exemplary Performance, she leads the service line offering workshops and services based on the Intellectual Property of Jim and Dana Robinson and Joe Harless. Nancy’s clients include HR and Learning groups at global powerhouses such as Alcoa, BP and KPMG. Prior to joining EP in 2007, Nancy served as People Development Manager and Global Process Manager for Delphi Corporation. As a People Development Manager she built and managed the execution of development strategy for 2,700 employees across 38 countries. This included development of process support strategies, coaching structures and learning and development programs. Nancy is a featured speaker for human resources, learning and supply management audiences; she is also co-host of Exemplary Performance’s acclaimed webinar series. Nancy’s article, A Strategic Approach to Role-Based Talent Management, was featured in the July/August 2011 edition of Training magazine. Her conference appearances include the 2010 and 2011 International Conference and Expo for ASTD.