How To Improve Your Employee Experience Through Employee Journey Mapping
March 6, 2024
TIME: 6:00 - 7:30 PM ET
(Virtual Event)
Employee Journey Mapping is a powerful tool to help organizations understand and improve the stages of an employee’s journey. It can help organizations understand the “moments that matter” for employees and improve the employee experience. They can help you gain a better understanding of employee’s needs.
In this talk, you will learn about the fundamentals of employee journey mapping. By understanding the learnings an employee journey map can offer, you can find those critical “moments that matter” for employees.
Paul Lopushinsky, founder of Playficient, will work through a practical example of building an employee journey map by navigating through the map that comes from a cumulation of past client work and best practices.
Learning Objectives:
- What is an employee journey map and the benefits of creating one?
- How to decide what and who to focus on with your employee journey map.
- How to conduct interviews and collect feedback for your journey maps.
- How to prioritize solutions and improvements identified through building your employee journey map.
- How to get buy-in from leadership for employee journey mapping.
Agenda:
6:00 - 6:15 PM | Welcome & Introductions
Begin the evening with a warm welcome, meet the speaker, and set the stage for an engaging session on improving employee experiences.
6:15 - 7:15 PM | Presentation
Explore the fundamentals of employee journey mapping and how it can uncover the “moments that matter” for employees. Our speaker will guide attendees through a practical example, showcasing a journey map built from real-world client work and best practices. Attendees will gain actionable insights to improve employee experiences and better understand employee needs.
7:15 - 7:30 PM | Closing Remarks
Wrap up the session with key takeaways, audience Q&A, and information on upcoming A2ATD events and opportunities for continued learning.
Location:
Virtual via Zoom
Registration fees:
- Chapter members = $10
- Student members = $5
- Non-member guests = $15
- Members of other local ATD chapters: $10
About the Speaker:
Paul Lopushinsky
Paul Lopushinsky (Law-puh-shin-ski) is the founder of Playficient, a consultancy helping organizations cut through the bull and focus on what matters in the employee experience.
Areas of focus for Playficient include the following:
- Employee journey mapping for discovering the strengths and shortcomings of the employee experience
- Create more playful cultures that don't rely on a fancy tech office that better resembles a kindergarten class or forced fun
Paul’s work has been featured in the BBC, Harvard Business Review, Association for Talent Development, and People Managing People.
